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Having trouble? Please open a new ticket and one of our engineers will get back to you in less than 24h.

Use Drive Information at MotionLab Software
Open MotionLab > Connect your Drive > Press “Additional drive information”

Use the product label
You can find your product’s number and serial number printed on a label on one of the sides of your servo drive.

*If your product number is not available on the product label contact support for assistance.

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